If any component
of the kit is missing OR damaged, please do not return it to the place of purchase. Instead, e-mail us at
questions@neilmed.com
or call our customer service department at 1-877-477-8633. We will send you the replacement FREE if called within 10 days
of purchase or receipt of the product.
If you need a refund, please send us the product and your original receipt within 90 days of purchase. We will refund the original billed amount (less shipping and
handling cost).
Offices in USA, Canada, UK, Australia and New Zealand
USA 601 Aviation Blvd. Santa Rosa, CA 95403 Toll Free: 877-477-8633 Tel: 707-525-3784 Fax: 707-525-3785
Canada PO BOX 3553 Markham, ON L3R6G8 Toll Free: 877-477-8633 Tel: 905-480-0202 Fax: 905-480-0201
Australia PO BOX 345
Seaforth, NSW 2092 Sydney Tel: 1300-652-148 Fax: 1300-652-149 or
800 158-900
New Zealand 5 Nirbana Way Mount Roskill, Auckland Tel: 800 634-5633 Fax: 1300-652-149
Ireland 37b Main Street
Ongar Village, Dublin 15 Tel: 00800 722 00027
Fax: 00800 722 00028